The GovPayNet system will allow Securus Technologies to process their employee and facility payments over a secure network. Their interactive technology allows their customers to continue to make their payments over a trusted network. The amount of the acquisition has been undisclosed, but the technology is set to be released under Securus to release GovPayNet in a few months. They’ve released the technology at select facility locations and the launch has been a success. Thousands of Securus Technologies customers have switched to Securus for an opportunity to use their new integrated technology features to save money while staying connected to their love ones, or friends.
The Birth Of Securus Technologies
You can get more information on the Securus Technologies network by visiting their website for more details. However, they have been proudly established since 1992 and has over 20,000+ customers. Their CEO, Rick Pickens, says, putting their customers on the forefront of their inmate design model is important to their network. Great customer support led them to becoming the 2016 recipient of the Gold Stevie Award. They offer their customers an innovative way to give their consumer feedback on their online feedback forum.
Securus Technologies Features
You can have the minutes you need for your inmate calling needs with several payment options. This featured can be accessed from their website or 800 customer support number. Your family members will love eliminating the need for third party access.
Kiosk access is a great way for a correctional facility to minimize the amount of paperwork being processed in a correctional facility on a daily basis. The facility also allows the inmates to have access to the technology that is being used on the outside along with access to their funds anytime.
Securus now provides services for over a million inmates and has hundreds of law enforcement and public safety agencies all over the country. The company has managed to invest millions of dollars in technologies and innovative patents during the time Smith has been under their employment. Securus reportedly performs substantially better that its competitor and its support staff is known for its customer service. All of this is thanks to Rick’s hard work during his time overseeing the business.
Rick Smith was appointed as the CEO of Securus Technology in July of 2008. In January of 2009 he was given a position on the board and began the company Chairman. He has since proved himself to be a driven and experienced worker who puts effort into every job he tasked with. Rick has exactly the skills and perseverance that Securus needs in order to have a successful and profitable future. They are very pleased with his work and attribute a large portion of their success to him. Under Rick’s leadership, Securus moved forward in the industry and became the leader of the corrections world. They even managed to pass up their main competitor, Global Tel Link. Visit LinkedIn and follow Rick’s profile.
Rick attended the Rochester Institute of Technology where he obtained his associate’s degree. He then goes his bachelors in engineering degree from the New York State University, and later his masters in engineering from the same school. In addition to this, Rick went to the Simon School sector of the University of Rochester and earned his MBA. His impressive academic background caught the attention of Global Crossing North American Inc, and they gave Rick his first job as the Controller and Chief Information Officer. He also worked at Frontier Information Technologies as their President and the Midwest Telephone Operations as their Vice President. Trying to build up as much experience as he could, Rick took on the challenge of being the Network Plant Operations Director, Vice President, and Director of Business Development in Midwest’s Financial Management branch. Rick worked at Global Crossing North America Ic for twenty six years, which is a testament to his loyal heart and devoted mindset.
After that, Rick left Global Crossing and got a job at Echelon Telecom Inc where he served at their Chief Financial Officer for two years. He was then given the opportunity to become more involved and he became the company president, and later on he was promoted to CEO. Rick Smith Securus was able to increase the company’s income from just $30 million all the way up to $350 million. He also improved the IPO and made the company a success. He stayed with Echelon Telecome for nine years and made a huge difference for the company during his time working there. Read more on Crunchbase.com.
Securus Technologies Inc., a distinguished provider of criminal justice and public safety technology solutions in the US has entered in a supremacy battle with its main competitor Global Tel Link (GTL). This was after GTL announced that their services are of the same standard with those Securus provides. While responding to this malicious claim, Securus chief executive officer, Mr. Richard A. Smith called upon GTL to accept the challenge of having a private judge decide which company is superior regarding using sophisticated and modern technology which guarantees quality services to their clients.
He added that Securus in the last four years had reinvested more than $700 million in acquiring new companies, enhancing their products through modern technology, and developing state of the art customer service center while GTL had invested very little in modernizing their services.
- Securus has developed comprehensive products for correctional facilities in the US.
- Securus has a fully equipped customer service center operated by Securus employees while GTL contract out a significant portion of its customer service.
iii. Securus has its trained technicians while GTL depends on contractors to carry out its operations who do not have the same commitment to serving their clients.
- Securus has also developed the largest VOIP calling platform in the world for correctional facilities which enables them to provide quality calling rates at lower rates as compared to GTL’s institution based platform.
- Former GTL customers who have migrated to Securus have confessed of being frustrated with their services.
Securus Technologies Inc. is based in Dallas Texas. Since its inauguration in 1986, Securus has developed to one of the leading provider of criminal justice and public safety technology solutions. The institution serves more than 3400 public safety, law enforcement, and correctional agencies across North America. Also, more than 1, 200, 000 inmates in various states depend on Securus Technologies products to communicate with their families.